Reference

Your Rights, Our Rules, and How They Work Together

Access to overcalled depends on state law and is available only where local regulations permit online wagering. These legal terms cover your account rights, data handling, jurisdiction limits, and how to reach us when something needs clarifying.

State-by-state eligibilityAccount data rightsJurisdiction-dependent accessUS-based contact pathPolicy transparency
overcalled Your Rights, Our Rules, and How They Work Together
LEGAL CONTACT PATHS

Reach Us on Policy, Account, or Jurisdiction Questions

If a legal question comes up — about your account rights, a transaction dispute, or whether your state permits access — we have direct contact paths built for that. Live chat connects you to an agent who can pull your account record in real time. Email is available for written disputes where you need a documented response. For players in Houston and elsewhere, the same contact channels apply regardless of location within eligible states.

Live Chat Open the chat widget from any page while logged in. An agent can access your account ledger and policy version in real time to address disputes or access questions.
Email Support Send written disputes or policy clarification requests to our support address. We log the date received and respond with a documented answer you can retain for your records.
Account Settings Your account settings panel shows your current policy version, accepted date, and jurisdiction status. Update your contact details or submit a data request directly from that screen.
DATA AND SECURITY

How We Handle Your Data, Cookies, and Account Security

Account security and data handling are not afterthoughts here — they are built into the account flow from the moment you verify your identity. We use SSL encryption across every transaction and session, including PayPal and Venmo payment events. Cookie usage is disclosed at login and covers session management, fraud detection, and optional analytics. You can adjust non-essential cookies in your browser or through the account preferences screen.

Identity Verification When you open an account, we verify your identity using government-issued ID. This step confirms your state of residence and keeps your account tied to a single verified person.
Data Retention Account records, transaction logs, and communication history are retained as required by applicable state regulations. You may request a copy of your data by contacting us through live chat or email.
Cookie Policy We use session cookies for login continuity and fraud prevention. Analytics cookies are optional — decline them at the cookie banner or change the setting inside your account preferences at any time.
Security on Mobile Mobile sessions use the same SSL layer as desktop. If you access your account wallet on a shared device, we recommend enabling biometric login and logging out after each session.

Common Legal Questions About Your Account and Rights

These are the legal questions we hear most often — about state access, your data, payment disputes, and how to request account changes. Each answer reflects how our actual policy works, not a generic disclaimer.

Yes. Access depends entirely on whether online wagering is permitted in your state. We do not offer service in states where it is prohibited, and your account is checked against your verified location at sign-in.

Submit a data request through live chat or email. We will confirm receipt, log the request date, and provide a copy of your account data within the timeframe required by applicable state law.

Closing your account does not immediately erase all records. We retain transaction logs and identity verification data for the period required by law. You can ask us what is retained and for how long.

Yes. Your account ledger is the reference document for any payment dispute. Contact us via live chat with the transaction date and amount — an agent can pull the record and initiate a review within the same session.

We post updates here with a clear effective date. You will also see a notification when you next log in. Continued use after that date means you have accepted the updated terms.

Session and fraud-prevention cookies are not shared externally. If you opt into analytics cookies, that data may be processed by our analytics provider under a separate data agreement you can review on request.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.